Management Training
Putting the Business back on track through Customer Focus
Our Client, in the IT Sales & Service Industry, had experienced a steady fall in software sales over a 12 month period. Management believed the Sales Teams were losing focus and drive and approached OMT Group to design some tailored Sales Training for their TeleSales and Field Sales Teams. Download Sales/Customer Focus PDF
Peer to Peer Learning
Our Client, a Manufacturing Business in its 4th year of operation, was looking for a Solution which would establish some internal, Line Management Development Training across their Business. With over 40 separate Shift Lines, they had a large group of Shift Supervisors, approximately 50% of which had been promoted directly from the Line in the previous 18 months. The remainder had an average of 4 years Supervisory experience, many having previous experience in other manufacturing industries. Download the Peer to peer Learning PDF
Organisational Development
Senior Management Team Strategic Planning
Our Client, a Medium Sized Service Business with 150 Employees, approached OMT Group for support in the Strategic Planning Process. In Business 6 years, 2004 was the first time in their history that Revenue had fallen rather than increased. There was a concern that ‘things were slipping’ and without any real Business Plan for the next 2-3 years, the Managing Director was concerned for the future.
Download the Organisational development PDF
Change Management / Programme Development
Our Client is a large, service-based, customer-facing Business, with Teams organised in regions around the country. A couple of years ago a new, innovative service was pioneered by the Business and launched to the market through a national advertising campaign. Regional Teams received local briefings on the new service and a broad range of support information was provided through the Intranet.
Download the Change management PDF
